What Legal Covers Before Account Access
Our Legal notice explains the rules that apply when you create, use or close an account. We collect the account details needed for phone verification before access, retain payment references so DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can be matched, and record
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requests sent through our account support route. Cookies may keep your selected session and security settings active on a mobile browser or desktop device. Access to the account and its sections depends on local law, and we may ask for clarification when account details or a
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wallet record do not match. In Bandung and across Indonesia, the same written terms apply wherever local law permits. The notice also explains how to request a correction, ask about stored records, or close the account through the available contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.